Privacy Policy

Effective Date: August 21, 2026

Patriotic Party Rentals, LLC ("Patriotic Party Rentals," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us through our website, booking forms, rental inquiries, and other communications.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use our website or interact with us.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name

• Phone number

• Email address

• Billing and payment information

• Event or rental address

• Event date and rental details

• Information provided through booking or contact forms

• Communications you send to us

• Any other information you voluntarily provide when requesting our services

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

• Process and manage rental reservations

• Communicate with you regarding your rental or event

• Provide delivery, setup, and teardown services

• Process payments and deposits

• Maintain records of payments, reservations, cancellations, credits, and rental transactions

• Administer applicable rental, cancellation, and refund policies

• Respond to questions and customer service requests

• Send booking confirmations, reminders, updates, and other service-related communications

• Send promotional or marketing communications when you have provided the appropriate consent

• Improve our website, products, and services

• Prevent fraud, abuse, or unauthorized activity

• Comply with applicable laws and legal obligations

3. SMS/Text Messaging

If you provide your mobile phone number and expressly opt in to receive text messages from Patriotic Party Rentals, LLC, you may receive SMS messages relating to your rental, reservation, event, delivery, appointment, or customer service requests, depending on the consent you provide.

Message frequency may vary.

Message and data rates may apply.

You are not required to consent to receive promotional text messages as a condition of purchasing or renting our products or services.

Opting Out of Text Messages

You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us.

After you send STOP, we may send one additional message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you separately opt back in.

If you need assistance, reply HELP to any message or contact us using the contact information provided on our website.

4. SMS Consent and Mobile Information

Patriotic Party Rentals, LLC respects your privacy.

Mobile information, including your phone number and SMS opt-in information, will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

Your mobile information may be shared with service providers that assist us in operating our business and providing communications services, such as SMS messaging providers, website providers, payment processors, booking platforms, or other vendors acting on our behalf. These service providers are authorized to use the information only as necessary to provide services to us.

SMS opt-in data and consent information will not be shared with third parties for their own marketing purposes.

5. Email Communications

If you provide your email address, we may use it to communicate with you regarding your reservations, rental orders, inquiries, payments, deliveries, or other services you have requested.

If you separately consent to receive promotional emails, you may unsubscribe from those communications at any time by following the unsubscribe instructions included in the email.

6. Information Sharing

We do not sell your personal information.

We may disclose personal information to trusted service providers who assist us with operating our business, including:

• Website hosting and website management providers

• Online booking and rental management platforms

• Payment processors

• SMS and communications providers

• Email service providers

• Delivery or service providers

• Professional service providers

• Government authorities or law enforcement when legally required

These providers may receive information necessary to perform services on our behalf and are not authorized to use your information for purposes unrelated to those services.

We do not sell or share your mobile phone number, SMS opt-in information, or text-message consent information with third parties for their own marketing purposes.

7. Payment, Transaction, Cancellation, and Refund Information

Payments made through our website or booking system may be processed by third-party payment processors.

We generally do not directly store complete credit card numbers or other sensitive payment-card information on our own systems. Payment information is handled according to the applicable payment processor's privacy and security practices.

We may retain information relating to payments, deposits, reservations, cancellations, credits, and other rental transactions for business, accounting, recordkeeping, customer service, legal, and compliance purposes.

Our handling of cancellations, deposits, refunds, and credits is governed by our Terms of Service and applicable rental agreement.

Unless otherwise required by applicable law, payments are final and refunds are not provided. Deposits are non-refundable. Where permitted under our Terms of Service, a non-refundable deposit may be applied as a credit toward a future reservation, subject to availability and approval by Patriotic Party Rentals.

For the complete terms governing cancellations, refunds, deposits, and future reservation credits, please review our Terms of Service and applicable rental agreement.

8. Cookies and Website Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve website functionality, understand website traffic, remember preferences, and improve our marketing and advertising.

You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect the functionality of portions of our website.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, services, booking platforms, payment providers, or social media websites.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party services you use.

10. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

11. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, comply with legal obligations, enforce agreements, and otherwise operate our business.

12. Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, please contact us so that we can take appropriate steps to delete the information.

13. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information.

To make a privacy-related request, please contact us using the information below.

We may need to verify your identity before completing certain requests.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable laws.

When we make changes, we will update the "Effective Date" at the top of this Privacy Policy. Your continued use of our website after an updated policy is posted indicates your acceptance of the updated policy to the extent permitted by law.

15. Contact Us

If you have questions about this Privacy Policy, your personal information, or our SMS messaging practices, please contact us:

Patriotic Party Rentals, LLC

Website: www.patrioticpartyrentals.com

Email: patrioticpartyrentalsllc@gmail.com

Phone: 773-820-7211

Business Address: 14007 S. Bell RD. Ste 130, Homer Glen, IL 60491

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SMS Messaging Disclosure

By opting in to receive text messages from Patriotic Party Rentals, LLC, you acknowledge that message frequency may vary and that message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us using the information above.

Patriotic Party Rentals, LLC — Battle Tested, Party Approved.